Fan experiences in 2020 will make or break the next decade of Television shows.

Penny Dreadful Interactive Windows by Future Colossal

For those of us in the “new media” trenches in 2008, there are some echoes today of what the television industry was going through — and some compelling lessons we learned that can help navigate 2020 and beyond.

While television isn’t old enough to have experienced a global pandemic before now, there’s never been more content for…